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  #1  
Old 08-22-2015, 08:11 PM
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CheekyBird CheekyBird is offline
Morris Park
 
Join Date: Sep 2014
Location: The Twilight Zone
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Default Nooooo!!! XpressBet is down!!

Handicapped Del Mar Handicap & Pac Classic all day. Can't log on!! Tried desk top, laptop and mobile.
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  #2  
Old 08-22-2015, 08:13 PM
ne to socal ne to socal is offline
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Quote:
Originally Posted by CheekyBird View Post
Handicapped Del Mar Handicap & Pac Classic all day. Can't log on!! Tried desk top, laptop and mobile.
Me too. TVG is announcing they're down too. Something smells.
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  #3  
Old 08-22-2015, 08:22 PM
cal828 cal828 is offline
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I have an account with Oaklawn and just watched a race so they're not all down. Been good for me to have more than one account in case one goes down.
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  #4  
Old 08-22-2015, 08:25 PM
tanner12oz tanner12oz is offline
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Problems all around..already lost all my money for the day so no issues for me
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  #5  
Old 08-22-2015, 08:29 PM
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Well, I hope it's nothing nefarious (Don't want my name ending up on the "Dark Web!" LOL). Tomorrow's another day. Hope it's fixed soon. Would be sad for the company to lose money on a big wagering day :-(
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  #6  
Old 08-22-2015, 09:40 PM
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Seattleallstar Seattleallstar is offline
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TVG is down too, wtf is going on. This is too much for it to be a coincidence
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  #7  
Old 08-24-2015, 10:29 AM
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Kasept Kasept is offline
Steve Byk
 
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Johnny D explaining the outage.. A DoS attack: https://en.wikipedia.org/wiki/Denial-of-service_attack

Importantly, their security services successfully protected account holders information, if that was the attack's target.

FBI involved in investigation.
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  #8  
Old 08-24-2015, 04:59 PM
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Kasept Kasept is offline
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XB Note to Accountholders

You may have experienced issues when visiting Xpressbet on Saturday, August 22. Shortly after 7:00PM ET, we were the victim of a sophisticated, malicious Distributed Denial of Service Attack (DDoS), which forced our website and telephone system to go offline for several hours.

DDoS attacks are a form of cyberterrorism in which a website is flooded with thousands of unique visits, solely intended to force the website offline. Xpressbet, along with several other online wagering companies, have received several such attacks over the past few months, the majority of which were mitigated quickly and without interruption to your wagering experience.

Please know that we are continuing to work with our technology partners to build additional safeguards into our system to prevent future attacks from impacting you and your ability to wager.

We’d also like to take this opportunity to assure you that your personal information remains our highest priority. We utilize advanced security and encryption software to ensure your information is safe, and while these attacks impacted our website, they did not impact your personal data.

We apologize for the inconvenience this caused, and assure you we are working tirelessly to continue providing you an unparalleled wagering experience.
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All ambitions are lawful except those which climb upward on the miseries or credulities of mankind. ~ Joseph Conrad
A long habit of not thinking a thing wrong, gives it a superficial appearance of being right. ~ Thomas Paine
Don't let anyone tell you that your dreams can't come true. They are only afraid that theirs won't and yours will. ~ Robert Evans
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  #9  
Old 08-24-2015, 06:00 PM
ScottJ ScottJ is offline
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Quote:
Originally Posted by Kasept View Post
XB Note to Accountholders

You may have experienced issues when visiting Xpressbet on Saturday, August 22. Shortly after 7:00PM ET, we were the victim of a sophisticated, malicious Distributed Denial of Service Attack (DDoS), which forced our website and telephone system to go offline for several hours.

DDoS attacks are a form of cyberterrorism in which a website is flooded with thousands of unique visits, solely intended to force the website offline. Xpressbet, along with several other online wagering companies, have received several such attacks over the past few months, the majority of which were mitigated quickly and without interruption to your wagering experience.

Please know that we are continuing to work with our technology partners to build additional safeguards into our system to prevent future attacks from impacting you and your ability to wager.

We’d also like to take this opportunity to assure you that your personal information remains our highest priority. We utilize advanced security and encryption software to ensure your information is safe, and while these attacks impacted our website, they did not impact your personal data.

We apologize for the inconvenience this caused, and assure you we are working tirelessly to continue providing you an unparalleled wagering experience.
A DDos attack is intended to cripple an online site, whether that site's purpose is online wagering, e-commerce (eBay), stock trading, or simply informational.

Encryption technology, provided that it is AES-256 or of that class, is great for protecting data, however that has nothing to do with the actual service's availability.

To be very honest, XB could NOT have been using the latest technology available to prevent DDoS attacks and that alone should be the call for users to have a second source of online wagering. Please note that I have been in the security software industry for more than a decade and would expect a more complete disclosure from any online site experiencing a DDoS attack.
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  #10  
Old 08-24-2015, 06:13 PM
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Bigsmc Bigsmc is offline
Goodwood
 
Join Date: Jun 2006
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Quote:
Originally Posted by Kasept View Post
XB Note to Accountholders

You may have experienced issues when visiting Xpressbet on Saturday, August 22. Shortly after 7:00PM ET, we were the victim of a sophisticated, malicious Distributed Denial of Service Attack (DDoS), which forced our website and telephone system to go offline for several hours.

DDoS attacks are a form of cyberterrorism in which a website is flooded with thousands of unique visits, solely intended to force the website offline. Xpressbet, along with several other online wagering companies, have received several such attacks over the past few months, the majority of which were mitigated quickly and without interruption to your wagering experience.

Please know that we are continuing to work with our technology partners to build additional safeguards into our system to prevent future attacks from impacting you and your ability to wager.

We’d also like to take this opportunity to assure you that your personal information remains our highest priority. We utilize advanced security and encryption software to ensure your information is safe, and while these attacks impacted our website, they did not impact your personal data.

We apologize for the inconvenience this caused, and assure you we are working tirelessly to continue providing you an unparalleled wagering experience.
They must have lost my e-mail address in all of the commotion, I didn't receive this, or any, apology. Instead I was left in the dark and scrambling to juice up another account on a busy Saturday afternoon.
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  #11  
Old 08-24-2015, 06:18 PM
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Kasept Kasept is offline
Steve Byk
 
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Quote:
Originally Posted by Bigsmc View Post
They must have lost my e-mail address in all of the commotion, I didn't receive this, or any, apology. Instead I was left in the dark and scrambling to juice up another account on a busy Saturday afternoon.
MC.. Check 'other' folders.. I found it in the filtered box.
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All ambitions are lawful except those which climb upward on the miseries or credulities of mankind. ~ Joseph Conrad
A long habit of not thinking a thing wrong, gives it a superficial appearance of being right. ~ Thomas Paine
Don't let anyone tell you that your dreams can't come true. They are only afraid that theirs won't and yours will. ~ Robert Evans
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  #12  
Old 08-24-2015, 07:58 PM
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CheekyBird CheekyBird is offline
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Join Date: Sep 2014
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I really appreciate the explanation, even though it is several hours late. There was nothing (at least I didn't see anything) on the Xpressbet site explaining the hack. I did not receive an apology or explanation via e-mail (I checked ALL my folders). AND THEN.... to add insult to injury, when I went in today to try to change my password and bank info, THEY FROZE MY ACCOUNT!! I had to call and speak to a "supervisor" before I was allowed back in.
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  #13  
Old 08-24-2015, 08:00 PM
Alabama Stakes Alabama Stakes is offline
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now they want to send a check instead of letting me withdraw after a big win...
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