Campaign for Better Dress-Codes at Saratoga

[ArlJim78]

Originally Posted by ELA

Anyway, on a related note, see the below quote, and article.

“This isn't the gambling business. It isn't the restaurant business. This is the entertainment business,” Harper said. “Whenever you put 40,000 people into a facility, you better make them happy, and the only way to do that is to entertain them.

“Whether it's with ring or beautiful people or $11 margaritas, you have to have them feeling good about being here.”

Full article -- http://www.signonsandiego.com/sports...b15harper.html


Eric

lol, I already saw this one and was stunned like I was when the guy from Churchill proclaimed that attendance and handle are no longer key metrics.

here is another passage that caught my eye,
“This isn't the gambling business. It isn't the restaurant business. This is the entertainment business,” Harper said. “Whenever you put 40,000 people into a facility, you better make them happy, and the only way to do that is to entertain them
“Off-track wagering sites don't make new racing fans. You go in and watch a TV – no one cheers; there is no pageantry to the sport.” We wanted to create an atmosphere that made people want to come to the racetrack, not just stay home and bet.”


I know speaking for myself that if I go to a race track it had better have gambling because there is no amount of pageantry or margaritas that will keep me entertained.