Customer Service People

[randallscott35]

Ok help me here. The worst is health care customer service people. I'm actually nervous before I call these people. And sure enough I ran into a Grade A b.tich. Asked her how she was doing to break the ice...no response...then attitude. I really wanted to say to her, "if you hate your job that much, then don't work there, but don't be a c.unt and take it out on the people who need help." But how can I say that? Then she won't even attempt to help me. Catch 22.