Aqu 7th: why no refund on the #10?

[gales0678]

Again I was at OTB , caught the first leg of the late p4 , don't know what happened to the #10 in the gate but clearly there was a horse acting badly and a gate crew member interfering with the #10 when the gate opened.

I feel for anyone who had bet the 10 to win or used him in eactas, how there is not a refund on the #10 i will not know. Half of OTB was kicken and screaming.

And on top of that the $2 tri came back awfully short for the #'s involved , shouldn't it have been closer to double the amount it paid?

Does anyone agree with me and half of the OTB that there should have been a refund and/or that the tri came back short ?