Twinspires hacked

[northeastbound123]

got mine too

[South Beach Luv]

Originally Posted by Thoroughbred Fan

If the SSNs were hashed....nothing to worry about. If they are lying about that, then your SSN will get used by criminals.

I doubt they would lie about it, as if they did it would have to be contained. That leaks and a bad situation gets a lot worse.

[tector]

Both a friend and I got the letters Friday.

[PeteMugg]

Nothing here yet. Not sure I'm buying 20% though.

[DaTruth]

http://www.youtube.com/watch?v=T4kxlY2_nqo

[rpncaine]

I got mine Sat...not very happy about it either.

[rpncaine]

Now I'm pissed. Setup my Experian Security Package online this morning. Tried to call them to add the "fraud alert" feature, got a bunch of menu's but never a real person. Then tried to call Twinspires "privacy hotline" to get their help. Keep getting a message that their customer service is CLOSED and to call back during normal business hours of "6 AM to 6 PM Monday thru Friday". Really nice. Looks like I'm gonna need a new ADW soon.

Also noticed that Ed Derosa didn't mention anything about this on Friday!

[pweizer]

Originally Posted by rpncaine

Now I'm pissed. Setup my Experian Security Package online this morning. Tried to call them to add the "fraud alert" feature, got a bunch of menu's but never a real person. Then tried to call Twinspires "privacy hotline" to get their help. Keep getting a message that their customer service is CLOSED and to call back during normal business hours of "6 AM to 6 PM Monday thru Friday". Really nice. Looks like I'm gonna need a new ADW soon.

Also noticed that Ed Derosa didn't mention anything about this on Friday!

Don't waste your time. This is another number for Experian. It is not a number for Twin Spires.

I don't know a single horse player with a Twin Spires account who didn't get one of these letters. It doesn't matter the name or state they live in. I am afraid that this is much bigger than they are letting on.

I know that Twin Spires is a sponsor of ATR. But, perhaps Steve could press for details nonetheless.

Paul

[Kasept]

Originally Posted by rpncaine

Also noticed that Ed Derosa didn't mention anything about this on Friday!

DeRosa isn't a Twin Spires employee so it isn't in his realm per se to talk about it. The segment is sponsored by Twin Spires. He's Director of Marketing for Brisnet. A CDI/TS exec would need to address it.

Nothing better than mergers and compartmentalization to keep the utter incompetence flowing.

This is happening at all levels in our country. No one but the expert for the company in some nonsense micro issue can handle it. Pass the buck.

I'm, quite frankly, sick of it. If you're employed or partnered with a company that your company depends on to survive you should make every effort possible to know what your partners are doing.

To not have any worthwhile info on this issue is a travesty for a brisnet employee. Might as well get off the air and hit the golf course instead of deflecting an important question and promoting a bunch of crap people don't care about...especially if your ID is lost in the process of betting eleventy billion dollars to get a $10 comp and free pp's.

[Rudeboyelvis]

Originally Posted by pweizer

Don't waste your time. This is another number for Experian. It is not a number for Twin Spires.

I don't know a single horse player with a Twin Spires account who didn't get one of these letters. It doesn't matter the name or state they live in. I am afraid that this is much bigger than they are letting on.

I know that Twin Spires is a sponsor of ATR. But, perhaps Steve could press for details nonetheless.

Paul

I haven't gotten a letter or even so much as an email. That said, I use Xpressbet exclusively and haven't wagered from my TS acct since pre KY Derby.

Don't know if that has anything to do with it or not...

[wild barry]

Originally Posted by Kasept

DeRosa isn't a Twin Spires employee so it isn't in his realm per se to talk about it. The segment is sponsored by Twin Spires. He's Director of Marketing for Brisnet. A CDI/TS exec would need to address it.

Steve, I have read that a person who signed up for the brisnet free contests and had to provide personal information received the letter. They did not have a twinspires account. People who signed up in the past for ADW such as win ticket, you bet, american tab, brisbet have received the letter even though they do not have a twinspires account. In my opinion Twinspires does not want to comment on this issue because it will hurt their business. If someone is thinking about opening a ADW account with twinspires that has been hacked with customers personal info exposed would certainly have second thoughts.

[Kasept]

Originally Posted by Coach Pants

To not have any worthwhile info on this issue is a travesty for a brisnet employee. Might as well get off the air and hit the golf course instead of deflecting an important question and promoting a bunch of crap people don't care about...especially if your ID is lost in the process of betting eleventy billion dollars to get a $10 comp and free pp's.

That's not fair. He didn't deflect anything since it wasn't brought up with him because I know it wasn't his responsibility to talk about it.

[10 pnt move up]

I dont have a Twinspires account, never signed up for one. I have a Brisnet/old Brisbet account. I got a letter.

So I assume if you are a Brisbet customer you are hacked as well, so its not just Twinspires but ALL former Brisbet account holders?

Originally Posted by Kasept

That's not fair. He didn't deflect anything since it wasn't brought up with him because I know it wasn't his responsibility to talk about it.

Fair enough. Still doesn't change my belief that compartmentalization is making things far worse.

It's also disconcerting someone that speaks to the media wouldn't have anything worthwhile or reassuring to say on such an important issue that has supposedly trickled over to his company.

Just disappointed in the whole deal and how CDI and Bris are managing it.

[pweizer]

I agree. Brisnet and Twin Spires are both parts of CDI. They are the same company. Ed could, if he wanted to, speak to this issue.

Either way, Steve, perhaps you could get someone on to address this issue. It is a major story.

Paul

[rpncaine]

IMHO....If they think not addressing it is the best course of action, they are wrong. There aren't that many of us horseplayers out there and most of us seem to have been involved. I don't monitor other Internet Boards, but I would guess it's a topic there too. I will be switching to Xpressbet, even though I like TS layout and PP's better.

[Kasept]

Originally Posted by pweizer

I agree. Brisnet and Twin Spires are both parts of CDI. They are the same company. Ed could, if he wanted to, speak to this issue.

Either way, Steve, perhaps you could get someone on to address this issue. It is a major story.

Paul

You really think that someone like Ed, who isn't specifically an employee of Twin Spires, could talk extemporaneously about a topic like this? Then you've never worked for a corporation. I'd guess he'd have been fired before hanging up the phone.

I'll have an appropriate representative on to talk about it.

[casp0555]

Im truly concerned here in Texas. I believe TS is my only option for on-line wagering. I have not received a letter as of 9/8 so not sure what is going on. My option would be Sam Houston s-casting and that would limit my participation quite a bit. If anyone knows of another site that is offering on-line betting for Texas, please let em know.

[3kings]

Originally Posted by Rudeboyelvis

I haven't gotten a letter or even so much as an email. That said, I use Xpressbet exclusively and haven't wagered from my TS acct since pre KY Derby.

Don't know if that has anything to do with it or not...

I'm in this group and still hopeful my info hasn't been compromised.